Refund & Satisfaction Policy

At Venice Blue Gallery, we stand behind the exceptional quality of our artwork and are committed to your complete satisfaction.

 

Local Gallery Pickup (100% Satisfaction Guarantee)

 

In-Person Inspection: When picking up your order at our Venice gallery, you will have the opportunity to inspect your artwork before taking it home.

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Immediate Adjustments: If you are not completely satisfied with the piece upon physical inspection, you may exchange it or request a full refund on the spot prior to leaving the gallery.

 

Shipped Orders

 

Damage in Transit: If your shipped order arrives damaged, please take clear photos of the packaging and item, keep all original packaging, and contact us within 48 hours of delivery. We will issue a replacement or full refund immediately while we handle the carrier claim.

 

Returns & Exchanges: If you wish to return an undamaged shipped print, please notify us within 14 days of receipt. Items must be returned in their original condition and packaging. Return shipping costs are the responsibility of the client, and original shipping/insurance fees are non-refundable.

 

Custom & Specialty Orders

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Specially commissioned prints in non-standard sizes or finishes are final sale once approved and produced, except in the event of manufacturing defects or transit damage.

 

To initiate a return or report a shipping issue, please contact us at (941) 396-1177 or email info@venicebluegallery.com.